mapnyx

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Questions, answered

The questions buyers actually ask, answered plainly — including the ones where the honest answer is “not yet”.

01

What do you need from us to build a venue map?

The floor plans you already have. Mapnyx imports DXF, DWG, PDF, SVG, PNG, JPG and WebP, and CAD drawings and image-based plans can be combined in one venue. You do not need to re-survey the building to start.

02

Do visitors have to install an app?

No. The venue opens in a browser from a link or a QR code — no app, no account, no download. The same experience runs on phones, tablets, desktops and kiosks, and it can be installed as a web app if a visitor wants it on their home screen.

03

Does Mapnyx sync with our ERP or warehouse system?

No, and we do not claim it. Mapnyx reads the venue's own records — booth bookings, sessions, rooms and amenities — so the map stays current. Named third-party connectors are not published yet; the REST and webhook APIs are available today.

04

How does the AI mapping work, and can it publish on its own?

It proposes geometry it recognises in raster plans — walls, rooms, doors, windows, stairs, lifts, safety elements and labels — with confidence levels on each suggestion. It cannot publish on its own: an operator must accept, reject, convert or redraw every proposal, and unreviewed proposals are one of the checks that can hold back a publish.

05

What stops us publishing a map that routes people into a wall?

A publish-readiness check runs before the venue goes live. It validates geometry, confirms places sit inside their floors and are named and categorised, checks navigation nodes, edges and graph connectivity, and flags routes that cross walls or cut through booths and rooms, plus any AI proposals still unreviewed.

06

Does navigation work if the venue Wi-Fi fails?

A published venue package can be saved to the visitor's device, containing the maps, floor data, places, search index, navigation graph and media. Core search and navigation keep working while that saved package is available.

07

Is step-free routing supported?

Yes. Any route can be requested step-free, which excludes inaccessible links and prefers lifts and ramps over stairs. Turn-by-turn directions are real text in the page so a screen reader can read them. Our own surfaces target WCAG 2.2 AA; an independent audit has not been completed yet.

08

Which kinds of venue is it built for?

Exhibitions and convention centres, stadiums, shopping malls, airports, hospitals, universities, museums, hotels, railway stations and corporate campuses. One venue model is presented differently per venue type — the profile changes the presentation, never the underlying geometry.

09

Can we put the map on our own website or event app?

Yes — a direct URL, a QR code, a website embed or iframe, kiosk mode, or an installable web app. Operators commonly place it in event websites, registration portals, emails, WhatsApp campaigns, event webviews and digital signage.

10

What exactly does the AI draw, and what does it get wrong?

You pick a venue preset — exhibition, conference, mall or structure-only — and then tick what it may draw: walls and service cores, doors and gates, booths and stands, rooms, hall envelopes, corridors and aisles. It draws only what you tick, on the floor or floors you choose. Windows are offered but the product itself flags them as rarely reliable on a raster plan, which is the honest answer. Every proposal is then accepted, rejected, redrawn or discarded by an operator, and a whole run can be thrown away without touching anything drawn by hand.

11

What happens if the map has a problem in it?

Publishing runs checks in three passes — mapping, navigation, then publish — and each warning names the tool that fixes it. Disconnected corridors offer an auto-build to bridge the halls; places not linked to the corridor graph offer an auto-build or an entrance sync; halls joined without a door and unexpected splits in a multi-floor graph are called out by name. Readiness is scored as a percentage, so you know what state a venue is in before visitors do.

12

What does Mapnyx cost?

A live venue is $150 per venue per month — one building, all of its floors, with wayfinding, search, kiosk mode and the live data layer included. There is a free tier for one venue and one floor, and custom pricing for venue portfolios and positioning hardware. All prices are in US dollars.

13

What happens to our venue data if we stop using Mapnyx?

You export it as JSON and GeoJSON at any time, on every tier, including after cancellation. It is your building.

14

Who is behind Mapnyx?

Mapnyx is built and operated by TechUltra Solutions Pvt. Ltd. The product was built running navigation for a live national technology expo, then generalised to venues with the same problem.

Something not covered? Ask us directly — it reaches the people who build the product.

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See your venue as your visitors will

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